ICANN Ombudsman Dr. Frank Fowlie, along with Mr. John Zinsser, and Ms. Shellee Warnes, Associate Director of the Strauss Institute at Pepperdine University, presented a panel on “Using the Third Party” at the 2009 Joint Ombudsman Conference at Montreal.
The powerpoint used at the presentation may be found at: http://www.icann.org/ombudsman/montreal-apr09-en.pdf