Universal Acceptance Training
To raise awareness of Universal Acceptance (UA) challenges and to provide solutions for stakeholders, ICANN and the Universal Acceptance Steering Group (UASG) support training on a variety of UA-related topics, including Email Address Internationalization (EAI).
ICANN Learn Course
The "Introduction to Universal Acceptance" course is intended for a wide audience including the general Internet community, technology enablers and developers, email service providers, governments, and policymakers.
This course provides participants with a basic understanding of UA and its technical challenges, the current state of UA-readiness globally, and the economic and social benefits of being UA-ready.
To take the course, register for an ICANN account and then select the free UA course at https://learn.icann.org. Upon completion of the course, you will receive a certificate.
Regional UA Training Programs
Each regional program provides training on the technical aspects of UA and serves as a forum to discuss how to effectively address UA issues specific to the region. Regardless of where the training sessions are held, you can register to attend or listen to the recordings.
UA Technical Training Materials
UA training materials are available for Java and Python developers. EAI training materials are available for system administrators, including information on how to set up an email server to support EAI.