About Whois Inaccuracies
Whois data is a collection of data about the registered domain name, its name servers and registrar, the domain name creation date, the domain name expiration date, the contact information for the registered name holder, the technical contact, and the administrative contact – to list a few.
If you have an inquiry or a complaint regarding incorrect Whois data, please submit a Whois inaccuracy complaint using the form at Whois Inaccuracy Complaint Form. This form allows for the submission of single complaints, as well as multiple complaints ("submit another."). ICANN also provides a mechanism for bulk Whois inaccuracy complaint submission, which allows a user to submit a number of complaints through a single file upload. The complaints are processed in the same method and queue as single and multiple submission Whois inaccuracy complaints. Users of the bulk system must agree to a mandatory terms of use, and their complaint quality is monitored by ICANN.
All valid Whois inaccuracy complaints will be forwarded to the sponsoring registrar, which must take reasonable steps to investigate and correct inaccurate data.
The 2013 Registrar Accreditation Agreement (RAA) requires ICANN-accredited registrars to comply with the Whois Accuracy Program Specification.
This specification requires a registrar to take action when a registrant does not respond for over 15 calendar days to a registrar's inquiries regarding the accuracy of contact details or Whois data associated with the registration. The action can be to terminate or suspend the non-responsive registrant's domain name, or to place a lock on the domain name registration until the registrar is able to validate information provided by the registrant.
These requirements only apply to registrars under the 2013 RAA. Registrars still under the 2001 or 2009 RAA do not have this requirement.
To determine which RAA version applies to a registrar, visit the ICANN-Accredited Registrars page, which lists the RAA version for every registrar.
To inquire about access to the bulk Whois inaccuracy complaint tool, please email compliance@icann.org, Subject: Inquiry about Whois Bulk Submission.
To find out why you might have lost the ability to manage your domain name, please read the information here https://www.icann.org/resources/pages/lost-domain-names before submitting a complaint.