ICANN ANNUAL OPERATING OBJECTIVES
Draft
Fiscal Year 2006-07
Introduction
This draft version of the ICANN Operating Plan is a one-year plan based upon the goals set out in the ICANN Strategic Plan. It is comprised of projects and annual operating objectives compiled by the ICANN staff. Throughout the first half of the present 2005-06 fiscal year ICANN has developed its Strategic Plan in consultation with the ICANN community. The work-in-progress Strategic Plan has been published as it has been developed through those consultative discussions until it was approved by the ICANN Board of Directors at the ICANN meeting in Wellington. During the second half of the fiscal year, ICANN points its planning activities toward the annual Operating Plan and Budgeting, i.e., the one-year plan that works to accomplish the objectives set out in the three-year Strategic Plan. In particular, the Operating Plan is comprised of the set of projects necessary to accomplish the objectives described in the longer-term Strategic Plan.
During last year’s review, collaboration and discussion of the Operating Plan, three suggestions were made regarding the form and format of the plan:
This year&s Operating Plan takes steps to address those requests. This year’s Operating Plan is a series of projects with allocated resources and deliverables. Project plans .that back-up each of the objectives listed here define a schedule for each of the milestones.
This draft plan was presented for review and comment in Wellington and in public comment forums. The revisions arising as a result of those consultations are posted below. ICANN is now developing an Expense Budget based upon the goals below and upon regular operating expenses. Some comments made during the above-mentioned consultations indicated that ICANN should carefully weigh “make-buy” decisions, i.e., whether to hire staff or outsource specific resource needs. Having defined and revised this plan, the budgeting and ongoing management process includes making economic decisions concerning staffing levels, outsourcing, resource acquisitions and other items to ensure that the accomplishment of these objectives is being conducted in an economical manner.
1. ORGANISATIONAL EXCELLENCE IN OPERATIONS
1.1 Operations performance targets for:
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.1.1 IANA |
| Staff:
Travel:
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| IANA |
| Staff:
Consulting
Other
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Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.1.2 gTLD Registry tasks |
| Staff
Consulting
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| Registry Liason |
| Staff:
Consulting:
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Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.1.3 gTLD Registrar tasks |
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Staff:
Travel:
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| Registrar Liason |
| Staff:
Consulting:
Other:
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| Staff:
Consulting
Travel
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Staff:
Other:
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| Staff:
Consulting
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Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.1.4 End Users |
| Staff:
Consultant:
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| Services |
| Staff oversight:
Consultant for independent review:
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| Registrar Liason | |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.1.5 L-Root Server Operations |
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Staff:
Other: $674K including:
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| IT |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.1.6-1.1.7
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| See Data Escrow and Registry Failover planning above Staff:
Consulting:
Other:
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| IT |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.1.8 Further improve accountability of the budget process and ensure regularity of revenue flows consistent with ICANN mission and objectives |
| Staff:
Consulting:
Travel:
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| Registry/Registrar |
| Staff:
Consulting:
Travel:
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| Staff:
Consultant:
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Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.1.9 Improve access to technical advice and the resolution of technical issues in local communities |
| Staff:
Travel:
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| Global Partnerships |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.1.10 Develop and implement a workforce planning methodology for ICANN staff to attract and retain the high quality staff |
| Staff:
Consultants: $220K
Other: Job Boards / Communications: $40K |
| Human Resources |
Top |
1.2 Key issues to be addressed in this plan
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.2.1 Internationalized Domain Names (in particular, deployment of IDNs at the top-level) |
| Staff:
Consulting
Travel:
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| IDN |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.2.2 Security, e.g., DNSSEC deployment, preventing hijacking of network resources (e.g., network addresses and resolvers) |
| Staff:
Consulting
Travel
Other
|
| IANA |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.2.3 New gTLD process |
| Staff:
|
| Executive Officer |
| For each application:
Consulting:
|
| Registry Liason | |
| Staffing:
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Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.2.4 WHOIS development |
| Staffing:
Consulting:
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| Registry Liason |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.2.5 Addressing issues of DNS market behaviour (within IP addresses and domain names) |
| Staff:
Consulting:
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| Registrar Liason |
Top |
1.3 Sustainability
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 1.3 Analyse implications of increased demand on ICANN operations and policy processes and develop ways of improving scalability |
| Staff:
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| Internal Operations |
Top |
2. Organisational Excellence in Policy Development
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 2.1 Develop capacity to better understand economic issues, user needs, market expectations and business models and the implications of these factors on ICANN policy development, and also the implications of ICANN policy on Internet users |
| Staffing: after appropriate "make/buy" determination, retain services of economist and statistician - 1 FTE (combined w/ other req'ts in the is document, sums to 2 FTEs). |
| Executive Officer |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 2.2 Improve the efficiency and effectiveness of Supporting Organizations and Advisory Committees, including: Sections 2.2.1 - Sections 2.2.6
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| Consulting/application development $80K Staff: 0.1 FTE Travel: $900K Consulting $50K |
| Policy Development |
| Staffing:
Consulting
Travel
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Top |
3. Increasing international participation in ICANN and the use of the Internet system of unique identifiers
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 3.1 Improve the ability of stakeholders to participate in ICANN processes, including in languages other than English |
| Resources include in line item above. | Complete the staffing of the Supporting Organizations and Advisory Committees | Policy Development |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 3.2 Redesign ICANN business and policy practices and processes to meet the needs of a global audience |
| Consulting:
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| Executive Officer |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 3.3 In each region, work with cc managers, local Internet communities (including governments, private sector and civil society ) and regional organizations to develop and monitor outreach programs for their region to improve capabilities in IP address, domain name and root management services |
| Staff:
Consultant:
Travel:
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| Global Partnerships |
Top |
4. Increase participation in and efficiency of the ICANN multi-stakeholder environment
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 4.1 Improve and deepen participation in the ICANN process by: Sections 4.1.1 - Sections 4.1.5
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Staffing:
Consulting:
Travel: $50K |
| Global Partnerships |
|
| Captured in line items above and education description above. ALAC Budget detail under separate cover:
|
| Policy Development |
|
| Staffing:
Travel: $20K |
| Policy Development |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 4.2 Develop and implement a communications plan that clearly explains ICANN's mission and communicates ICANN's activities and achievements |
| Staffing:
Consulting
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| Communications |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 4.3 Implement a programme to enhance and develop relevant skills and knowledge in existing participants and in the next generation of ICANN leadership. |
| Staffing:
Consulting:
Travel
|
| Policy Development |
| Staffing:
Travel:
Materials and development |
| Global Partnerships | |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 4.4 Develop a knowledge management program to institutionalize corporate memory and communicate core ICANN values |
| Staffing:
Consulting:
|
| Communications |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 4.5 - Section
4.6 Strengthen relationships with key partners as needed to assist ICANN in carrying out its mission and identify key forums with which ICANN should interact to assist in dealing with issues that are related to but not in ICANN's ambit |
| Partnerships effort is included in outreach and Liaison budgets |
| Global Participation |
| Meeting effectiveness: Staff:
Consulting:
|
| Services | |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 4.7 Develop mechanisms to report on ICANN's openness, transparency, inclusiveness and its multilateral and multi-stakeholder environment |
| Staff:
Consulting:
Travel:
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| Executive Officer |
Top |
5. Work towards a post-MOU ICANN
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 5.1 Satisfy remaining MOU objectives |
| Each of these is provided for above or in departmental budgets. |
| Services |
Top | ||||
Strategic Objective | ICANN Project | Resources Required | Outcomes | Managing Department |
Section 5.2-5.3
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| Staffing:
Consultants:
Travel:
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| CEO |
Top |